Thank you for your feedback. I apologize for the inconvenience you experienced after updating Home Assistant to version 2023.8.
I recommend submitting your issue to the DusunIoT Community (https://community.dusuniot.com/), where you can receive immediate technical support and after-sales service. Other community members and the DusunIoT team will assist you in resolving the problem and provide relevant firmware updates or solutions. We established this community because we realized that many customers have similar questions, and publicly listing them with answers allows customers to find solutions and receive support more quickly. As a valued customer, we believe you will greatly benefit from being part of the DusunIoT Community and accessing its wealth of resources.
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If you would like to upgrade to Debian12. Please let us know, and please specify what is your demanding, we will arrange our R&D teams to help you.
I use DSW-210-HA for Home Assistant. At the beginning it works fine with HA 2022.9 because this version works under Debian 11. Once the HA updated to 2023.7 and now to 2023.8 the specification for running HA Supervised installation are Debian 12 and Python 3.11. Without those, after update of HA Core and Supervised the system work not correctly. (Error with MQTT installation, system juranlising and docker CE.
Error message: System is unsupported because Systemd Journal and/or the gateway service is missing, inactive or misconfigured . Use the link to learn more and how to fix this. – The fix solutions did´t work.
1.5.1: ERROR: Cannot install paho-mqtt==1.5.1 because these package versions have conflicting dependencies.
ERROR: ResolutionImpossible: for help visit Dependency Resolution - pip documentation v23.3.dev0
Hi, This error because of the updates of HA needs journal-remotes, but there is error running on Debian. Base on my testing, the warnnig can be ignored and the system is running without issues.
Please try to flash our latest firmware to solve this problem permanently:
After update with this firmware:
Home Assistant Core
[0xC3F5:1:0xef00] Unknown cluster command 2 b’\x00\x12\x14\x02\x00\x04\x00\x00\x082’
3:20:48 PM – (WARNING) runner.py - message first occurred at 3:20:18 PM and shows up 6 times
Failed to create a network backup
3:20:32 PM – (WARNING) /usr/local/lib/python3.11/site-packages/zigpy/backups.py
Couldn’t set EzspConfigId.CONFIG_SOURCE_ROUTE_TABLE_SIZE=200 configuration value: EzspStatus.ERROR_OUT_OF_MEMORY
3:20:17 PM – (WARNING) components/zha/core/gateway.py
Maybe there is a clear version of Debian. I will try to install IOBROKER
File “/usr/src/supervisor/supervisor/store/addon.py”, line 19, in data
return self.sys_store.data.addons[self.slug]
~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^
KeyError: ‘a0d7b954_grafana’
e[31m23-08-08 13:38:20 ERROR (MainThread) [aiohttp.server] Error handling requeste[0m
Traceback (most recent call last):
File “/usr/local/lib/python3.11/site-packages/aiohttp/web_protocol.py”, line 433, in _handle_request
resp = await request_handler(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/local/lib/python3.11/site-packages/sentry_sdk/integrations/aiohttp.py”, line 139, in sentry_app_handle
reraise(*_capture_exception(hub))
File “/usr/local/lib/python3.11/site-packages/sentry_sdk/_compat.py”, line 60, in reraise
raise value
File “/usr/local/lib/python3.11/site-packages/sentry_sdk/integrations/aiohttp.py”, line 129, in sentry_app_handle
response = await old_handle(self, request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/local/lib/python3.11/site-packages/aiohttp/web_app.py”, line 504, in _handle
resp = await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File “/usr/local/lib/python3.11/site-packages/aiohttp/web_middlewares.py”, line 117, in impl
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/supervisor/supervisor/api/middleware/security.py”, line 185, in block_bad_requests
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/supervisor/supervisor/api/middleware/security.py”, line 201, in system_validation
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/supervisor/supervisor/api/middleware/security.py”, line 268, in token_validation
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/supervisor/supervisor/api/middleware/security.py”, line 280, in core_proxy
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/supervisor/supervisor/api/utils.py”, line 62, in wrap_api
answer = await method(api, args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/supervisor/supervisor/api/store.py”, line 178, in store_info
ATTR_ADDONS: [
^
File “/usr/src/supervisor/supervisor/api/store.py”, line 179, in
self._generate_addon_information(self.sys_addons.store[addon])
File “/usr/src/supervisor/supervisor/api/store.py”, line 114, in _generate_addon_information
ATTR_ADVANCED: addon.advanced,
^^^^^^^^^^^^^^
File “/usr/src/supervisor/supervisor/addons/model.py”, line 227, in advanced
return self.data[ATTR_ADVANCED]
^^^^^^^^^
File “/usr/src/supervisor/supervisor/store/addon.py”, line 19, in data
return self.sys_store.data.addons[self.slug]
~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^
KeyError: ‘a0d7b954_grafana’
e[31m23-08-08 13:38:51 ERROR (MainThread) [aiohttp.server] Error handling requeste[0m
Traceback (most recent call last):
File “/usr/local/lib/python3.11/site-packages/aiohttp/web_protocol.py”, line 433, in _handle_request
resp = await request_handler(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/local/lib/python3.11/site-packages/sentry_sdk/integrations/aiohttp.py”, line 139, in sentry_app_handle
reraise(_capture_exception(hub))
File “/usr/local/lib/python3.11/site-packages/sentry_sdk/_compat.py”, line 60, in reraise
raise value
File “/usr/local/lib/python3.11/site-packages/sentry_sdk/integrations/aiohttp.py”, line 129, in sentry_app_handle
response = await old_handle(self, request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/local/lib/python3.11/site-packages/aiohttp/web_app.py”, line 504, in _handle
resp = await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File “/usr/local/lib/python3.11/site-packages/aiohttp/web_middlewares.py”, line 117, in impl
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/supervisor/supervisor/api/middleware/security.py”, line 185, in block_bad_requests
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/supervisor/supervisor/api/middleware/security.py”, line 201, in system_validation
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/supervisor/supervisor/api/middleware/security.py”, line 268, in token_validation
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/supervisor/supervisor/api/middleware/security.py”, line 280, in core_proxy
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/supervisor/supervisor/api/utils.py”, line 62, in wrap_api
answer = await method(api, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/supervisor/supervisor/api/store.py”, line 178, in store_info
ATTR_ADDONS: [
^
File “/usr/src/supervisor/supervisor/api/store.py”, line 179, in
self._generate_addon_information(self.sys_addons.store[addon])
File “/usr/src/supervisor/supervisor/api/store.py”, line 114, in _generate_addon_information
ATTR_ADVANCED: addon.advanced,
^^^^^^^^^^^^^^
File “/usr/src/supervisor/supervisor/addons/model.py”, line 227, in advanced
return self.data[ATTR_ADVANCED]
^^^^^^^^^
File “/usr/src/supervisor/supervisor/store/addon.py”, line 19, in data
return self.sys_store.data.addons[self.slug]
~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^
KeyError: ‘a0d7b954_grafana’
Supervisor stopped to work and my add-ons are go. I can´t use HA. I need a solution (the only one is Debian 12 and python 3.11 but we don´t become any firmware update fron DUSUN
and now zigbee2mqtt error:
[19:07:55] INFO: Preparing to start…
[19:07:56] INFO: Socat not enabled
[19:08:02] INFO: Starting Zigbee2MQTT…
Zigbee2MQTT:error 2023-08-08 19:08:33: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2023-08-08 19:08:33: Failed to start zigbee
Zigbee2MQTT:error 2023-08-08 19:08:33: Check Zigbee2MQTT fails to start | Zigbee2MQTT for possible solutions
Zigbee2MQTT:error 2023-08-08 19:08:33: Exiting…
Zigbee2MQTT:error 2023-08-08 19:08:34: Error: Connection not initialized
at Ezsp.execCommand (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/ezsp.ts:551:19)
at Ezsp.version (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/ezsp.ts:349:35)
at Driver.startup (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/driver.ts:141:25)
at EZSPAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/adapter/ezspAdapter.ts:165:16)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:59:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:107:5)
Based on our testing, the DDGW-210-ha can work normally under Debian 11. Please try again to flash our latest firmware to solve this problem permanently. We will consider upgrading Debian 12, However, it would take a little bit of time for us to test since it would be a new project to approve and start. I advise you to flash the latest firmware again to solve the problem. If you still have problems, please contact the sale colleague to arrange remote assistance.
If you would like to use Zigbee2mqtt in HA, please check here:
Getting zigbee2mqtt to work in DSGW-230 - Technical Support - DusunIoT Community - IoT Hardware Devices & Solution Vendor
Tell me, are there plans to release firmware for DSGW-210-HA and DSGW-210 with Debian 12?
Successfully and without errors on DSGW-210 with firmware DSGW-210-Debian_image_RV1.2.0 installation of Home Assistant Superviser fails, incompatibility errors appear, apparmor, z-wave module does not work.
If you install the firmware DSGW-210-HA_image_RV2.1.3 then, there are incompatibility errors that can be resolved by updating to Debian 12, but the system from Debian 11 to Debian 12 without errors cannot be updated.
You need new firmware with the latest Debian 12 system to work with the latest version of Home Assistant.
We will finish updating Debian 12 in early November, which will be announced on all our channels including the community. Please keep watch on.
Thank you, we are really looking forward to the DSGW-210-HA firmware based on Debian 12
Any news about the new version?
@ivn @asan @Danpalag Debian 12 version has been released, more details please visit: DSGW-210-HA Home Assistant IoT Gateway Operating System Upgrade to Debian 12